Payments, Promos & Coupons

What payment methods can I use?

briteneye supports 2 basic payment methods: 1. Credit Card: You can pay via credit card (Visa & MasterCard & Discover) without a Paypal account....

Why did my payment fail?

If your payment for an order has failed,it may be due to the following situations: CVV/CVC Code : The CVV/CVC code is the 3-digit code on the back of your credit card as shown in the example below. Please note that an incorrect CVV/CVC code can cause payment failure....

Can I redeem a coupon if I have already placed the order?

We are unable to redeem a coupon if an order has already been placed. The coupon cannot be exchanged for cash. We are not able to refund orders in the event that a coupon was not redeemed. The coupon will be valid for the next order. ...

What should I do if I have been overcharged for my order?

We are sorry if you've been charged more than what you were expecting for your order. The following scenarios may affect the prices of an order...

If I have cancelled my order, when will I get my money back?

Upon cancelling an order, it typically takes 3-10 business days to get your money back, depending on your bank. If the funds have not been released after 10 working days, please contact us and we'll look into it for you....

Can I pay the order with my local currency?

Yes. You can pay with various currencies. The available currencies are displayed clearly on the top-left corner of the page...

How does briteneye protect my credit card information?

When paying online, your details are protected by VeriSign SSL encryption (the highest level of protection commercially available). We do not save any of your account information as the payment is taken with the official PayPal method....

Can I pay with Western Union or bank transfers?

We don’t support payment methods by bank transfers or Western Union. Please pay via Paypal, Visa, or MasterCard...